Orbit offers both managed website and managed hosting services. Managed website services ensure your site is always available and your CMS platform and plugins are up-to-date.
Managed hosting services make it easy to keep your site secure and your environment current. In both cases, Orbit deals directly with your host so you don’t have to.
Orbit utilizes industry standard monitoring tools, security software, and relies on the expert services of hosting partners to ensure your website is available 24/7.
Open Source website software requires frequent updates because vulnerabilities and exploits are discovered constantly. Orbit’s managed website and support services are available to ensure your CMS platform is up to date.
All hosting partners – Steadfast, Blackmesh, WPEngine and Pantheon – provide managed services related to security in the form of regularly scheduled server software updates, intrusion detection, monitoring, and malware scans.
Orbit’s support team includes support managers, website administrators, developers, and server admins. This combination of skill-sets allows us to troubleshoot issues extremely quickly on our own but more importantly ask the most direct questions to the hosting providers. We serve as interpreters and interface with the hosting providers on your behalf to get you the highest level of technical service.
Orbit’s hosting service includes daily backup solutions. Standard backup services are provided to clients at no additional cost. These services include servers that run a web-accessible backup program called R1Soft Continuous Data Protection (CDP). This system is configured to create incremental daily backups of changed files for five days.
Orbit also creates a daily backup of the database to the webserver to quickly restore the entire database if needed (which is extremely rare). If a more robust backup solution is required, a separate service or hosting agreement will be provided to the client.
Orbit’s Support team is available to address any website hosting issues. Visit our Support page to contact the team or submit a ticket on the Orbit Support Portal. All support services are provided according to our Support Policy.
Orbit’s web hosting packages are based on your individual requirements so you never have to feel like you’re settling. Because Orbit designs and develops the sites we host, we also maintain the environments. Take advantage of robust hosting plans by partnering with us.