Help is on the way!

Get in touch with our support team:

  1. Email Support at help@orbitmedia.com
  2. Call 773.353.8314 and leave us a message. We’ll get back to you ASAP!

How much does support cost?

If something is broken or there is a problem with hosting, there is no charge for support!

If it’s something else, Orbit charges $150 per hour for support services. If the request will take more than four hours to complete, we’ll provide an estimate for approval.

Any questions? Take a look at our Support and Maintenance Policy.