Help is on the way!

There are two ways to connect with the support team:

1. Email Support: help@orbitmedia.com for the fastest service.

2. Call 773.353.8314 and leave us a message.


How much does support cost?

If something is broken or there is a problem with hosting, there is no charge for support!

If it’s something else, Orbit charges $150 per hour for support services. If the request will take more than four hours to complete, we’ll provide an estimate for approval.

Any questions? Take a look at ourĀ Support and Maintenance Policy.