Optimization Project Manager

We’re looking for a passionate Optimization Project Manager to add to our tight-knit team.


Who we are

Orbit Media is an award-winning web design and development company based in the Ravenswood neighborhood of Chicago. But, you can work from anywhere. This can be a remote position.

Since 2001, we’ve been designing and building beautiful, audience-centric, optimized websites for a huge variety of clients in nearly every industry. We’re proud to be one of the first Illinois B Corps with deep roots in our community. We have fun and do great work. And we’d love for you to be a part of it.

We’re looking for a highly organized and accountable Optimization Project Manager to help us build our optimization team, service offerings and capabilities. Everything we do for our clients is focused on driving results: generating higher-quality traffic, and more qualified leads and sales.

This person will report to the Director of Digital Strategy and play a central role in operationalizing, building and executing our growing optimization services.


Who you are

As an Optimization Program Manager, your job is to manage the client’s optimization programs. Work is typically planned quarterly at a high level and monthly with specificity, with the ability to adjust and be flexible as new opportunities or client needs arise.

You will lead a team of individuals with SEO, CRO, creative and technical skills. We are looking for someone who will get results for our clients by understanding their website optimization goals and aligning a team to deliver timely work and exceptional results.

You will be accountable for ensuring that our clients’ ongoing engagements are within scope from an operational perspective while delivering value to the client. You should be an expert at project planning, managing budgets and workflows, scopes, risk, and communication.

Our ideal person:

  • Is an advocate for client success
  • Finds fulfillment in delivering quality, impactful work
  • Is an excellent communicator with strong organizational skills
  • Demonstrates a can-do attitude
  • Provides leadership to both internal teams and client teams
  • Has superior client-facing skills including outstanding verbal and written communication skills
  • Has 5+ years of project management and interactive/digital experience
  • Is an individual with a great teamwork attitude and excited to work in a collaborative environment
  • Has a strong track record of working with clients on projects that deliver results
  • Digital agency experience is a plus
  • Is passionate about making the internet better one website at a time

Responsibilities

  • Own client relationships and communication
  • Direct and manage work both internally and with the client to deliver high quality website updates that drive business results
  • Consistently set and manage expectations, ensure delivery of the highest quality service, and solicit and act on client feedback
  • Manage all aspects of website optimization work—including SEO and conversion deliverables, on-site updates, design, development, testing and launches— to ensure expected client results are achieved within budget and on time
  • Follow all Orbit standard processes and policies while using creativity and good judgment to meet specific project demands
  • Help create, define, and refine new processes, procedures, and policies specific to website optimization
  • Contribute to the growth of Orbit and our website optimization practice

Specific skills + Requirements

  • Strong focus on the customer, including listening to and understanding the needs of the client
  • Expert in project management including the development and management of plans, budgets, scopes, risks, and communication
  • Excellent organizational and task management skills, including detail-orientedness and timeliness
  • Excellent attitude and ability to work well within a team
  • Expert in written and verbal communication skills, particularly with internal team members and clients/customers
  • Expert at creative problem-solving
  • Familiarity with current web strategies and trends, including SEO, conversion optimization, social media, Google Analytics, etc.
  • Familiarity with content management tools

Benefits

  • 15 PTO days and 1 VTO (volunteer time off) day
  • 12 paid holidays including a floating holiday and PTO from Xmas to New Years
  • Health, dental, & vision insurance
  • Simple IRA with 3% matched by Orbit
  • Paid parental leave
  • STD/LTD options
  • Pet insurance option
  • Identity Protection option
  • Budget for professional growth

Our commitment to an inclusive workplace

Orbit Media provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.


Interested? Here’s what we need from you

  • Resume
  • Start date availability

Apply now

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What Folks are Saying

Become an Orbiteer

What does it mean to be an Orbiteer? It means being an integral part of building beautiful conversion-oriented websites that deliver genuine results for our clients. It means being able to be creative while working on small teams. It means never being siloed.

It means getting to be yourself.

We hire people at Orbit so that you can do your best work. You have input at every stage of a project, and your fingerprints are all over it. We love working with each other, we share credit and laughter, and we get better because we get along. It’s pretty nice.

Becoming an Orbiteer means being driven to build something, and having the freedom to make it your own.

Amazing benefits

15 PTO days & 12 paid holidays

Free PTO from Xmas to New Years

Health, dental, & vision insurance

Simple IRA with 3% matched by Orbit

Paid parental leave

Budget for professional growth

Great perks

Work from anywhere

Work-life balance is our top priority

PPC (Party Planning Committee) sponsored events

Killer summer outing & Xmas party

Fantasy football league & game nights

Virtual happy hours with the whole team

Lovely location

We’re in Ravenswood right on Malt Row

But, you can be anywhere

We’re steps from the Irving Park Brownline

Minutes from the Montrose Metra stop

There’s a DIVVY station out front

Even a gym downstairs (a serious one)

We work hard to give back

We love Chicago. We’re proud to be a Chicago company, and we use our talents to become an integral part of this city. We’ve helped donate over $660,000 in marketing and web services to deserving non-profits through Chicago Cause, a yearly charity we helped create!

We’re proud to be one of the few Certified B Corporations in Illinois. We practice good environmental stewardship and fair labor laws.

We don’t think it’s enough to do well. At Orbit, we practice doing good. We hope you’ll join us in doing so.

We Have Great Clients, Big & Small













We’re growing. You can too.

Every day at Orbit we ask how we can deliver more to our clients (ok, maybe not every Friday). We want you to contribute ideas, take chances, and step out of your comfort zone. We want you to grow professionally and personally.  

There’s a culture of work/life balance here that’s nearly unmatched. We have people at all stages of life and careers, from kids straight out of school to people with kids in school. We all hang out. We have game nights, beer fridges, and parties. We’re there at each other’s birthdays and concerts.

Because while we take pride in our work, and work hard, we know there’s more. Orbit is built by and for Orbiteers. Always has been, always will be.