For the past decade, we’ve seen marketing trends come and go. But there is one type of content that has paid off time and time again that flies under the radar: original research.
Before we go further, let’s get on the same page about what we mean by original research.
I’m not referring to market research you use internally to help you make better decisions (although this is super important). I’m referring to research you create and publish for public consumption. Research developed with the intent of getting attention, such as benchmarks, state of the industry reports, salary guides, etc. A great example: Orbit Media’s own Annual Blogger Survey.
Maybe you haven’t considered research — or you are thinking research takes too much time and is too expensive (which is what one of my LinkedIn contacts recently told me).
(He then added: “I’d love to chat with you about it though when you have a minute.”)
I could go on (and on) about why publishing your own research is a good bet for marketing teams and why it is surprising so few companies are using it — but here’s what you need to know: research works.
It helps you get attention, establish yourself as a leader in your industry and build an audience. It’s one of those content tactics that truly breaks through the noise if you do it well.
Take the research from Orbit I just mentioned. Not only did that study generate the most social shares of any piece of Orbit Media content over the last 12 months, but it also earned the most backlinks (which Buzzsumo calls linking domains, below). It’s an authoritative piece of content that works!
To my friend’s point, yes, research can be time-consuming, but 1) it’s worth the effort, and 2) you can save a lot of time if you know how to approach the project.
And yes, research can also be expensive, but it doesn’t need to be. Here are seven specific ideas on how you can create research that gets attention, even if you are on a tight budget.
The best research combines valid, accurate data with a clear, compelling story that uses data visualizations to share insights in a new way.
I’ve read data-heavy reports that are trying to convey so. many. things. As a reader, I’m overwhelmed and I don’t know exactly what to do with all of the data presented.
On the other hand, if you don’t have solid data (which we’ll cover in a bit), your piece can feel “fluffy” and “market-y,” which are two words that don’t tell your audience, “Share me! Link to me!”
Here are three “sniff tests” you can use to brainstorm how attention-worthy your topic will be:
And, once you have answers to these questions, keep them front and center throughout the rest of the planning process.
Keep data + story in mind from the start of your project because it helps you understand why each element of the process is important.
So what story do you want to tell? What should your research focus on?
These seemingly simple questions can be anything but. Your goal is to identify a topic that:
If you are feeling stumped, start by brainstorming:
Once you have some ideas on the general topic on which you want to focus, head to Google to see what research has already been covered in your space.
Start by entering your industry / topic ideas in quotes and then add + research or + benchmarks. (You can also use the term such as “trends” or “state of,” but these may or may not be research-based results.) To look for current research, add a year.
For instance, let’s say you provide email marketing services. Search for “email marketing” + research 2017.
After scrolling through the paid listings, you’ll see a slew of results such as these.
Tip! To uncover even more research, look at the video and images tabs as well.
Sometimes, you’ll uncover a lot of research in your space. Unless you have a need to validate common trends, your goal is to find a more specific topic in which you can be the source of info that will also help your company tell its story.
Because there is so much research about email marketing and it may be tough to break through, you may decide you want to dig into another topic. You could niche down to the topic of autoresponders and learn how marketers are using them, why people are — or aren’t using them, what the best ways to use them are, etc.
On the other hand, you may find there is little research on the topic. In this case, you may have an opportunity to use research to establish benchmarks of that industry in general.
Yes, this is an article specific to the budget-conscious individual, but there are a few things on this list where it makes sense to invest. And one of them is survey design.
Survey design is essentially the questions you ask and how you ask them. If you don’t ask the right questions — or if you don’t ask them in the right way — you are going to struggle with your research findings down the road. You’ll find your data is not interesting or usable or valid. (Remember: you need data + story.)
And here’s a confession: even though I have been involved with survey design for years, I still run my surveys by our data scientist to ensure they’re designed for maximum effect and accuracy.
A few survey design tips to keep in mind:
I’ve reviewed many surveys, and one thing I constantly ask is, “How are you going to use the data from this question? What story are you going to tell?” If you don’t know how the answer to any question will further your story, chances are, you don’t need the question.
Note! The only questions to which this does not apply are demographic questions that ask about the type of company you work for, etc.
Of course, it hopefully goes without saying that you don’t know what data will be returned, and the story you hypothesize telling, may shift once you see the results. But that’s a story as well!
The issue with asking too many questions — or questions that are too complicated to answer — is that people will stop answering your survey before the end.
Have you ever taken a survey and stumbled, “Well, I could answer A or B.” Or maybe you thought, “None of these answers really apply to me, but I can’t skip it . . . so I’ll go with C.”
If your questions are poorly worded, you may find you can’t use the results and will need to remove that question from your analysis.
Knowing the types of questions you will ask will also drive the type of survey tool you’ll need. There are many survey tool options — and various levels within those tools.
For instance, you may decide if you to ask, “Are you a blogger?” Those who answer yes will be presented with one set of questions — and those who answer no will get a different series of questions.
This is a common way to execute a survey, but not all tools support this type of survey logic, so it’s important to know what you need at the outset.
Before you deploy any survey, it’s imperative you test it with a small group of people. Many survey tools offer the option for people to offer feedback directly.
Here is the thing to remember: You need to spend time on survey design so you have solid data. Without data that is valid and accurate — that also tells a compelling story — it will be very difficult to get the attention you desire.
When you’re considering survey-based research, you need one of two things: access to a good list or a budget to get access to a good list. We’ve already established that this post is for the budget-conscious, so let’s focus on how to get access to a list.
If you don’t have a decent list, you’ll need to find a partner who does.
Now, this may not be easy — or quick — but it’s definitely possible. And it’s another way to do collaborative content Andy talks about. And, it makes the project more fun!
My business partner, Clare McDermott, and I are starting a new venture and we don’t yet have a list. Nada. So, we partnered with someone who did (thanks, Buzzsumo!). We are creating co-branded research on a topic that aligns with both of our brand stories.
It’s important to note that we had a relationship with Buzzsumo before we approached them with this idea — and we had a plan on how to publish this survey in a way that appreciated their guidance yet took the bulk of the work out of the hands.
In short, think about the relationships you have and see if there may be a way to join forces to collaborate on a research project.
Once your report is ready, there are several things you want to do to help it get the attention it deserves. The first thing is deciding on a home base for your report. Said another way: where is the one spot you want to point all of your traffic to?
Here’s something you don’t want to do if you want your research to get attention: make it a PDF. It’s not easy to track what is happening with it and it’s not a great experience for your reader.
Here are some better options:
Publish one big, bad blog post that covers your research findings. Here’s a great example from Orbit’s own blog: Orbit Media’s 4th Annual Blogger Survey.
As you will see, the post is quite comprehensive and provides details on every question.
I chatted with Andy about this approach soon after he launched it, and he explained that this is an ideal way to release research because it helps your research rank well. Here are 5 other ways they use original research in their content marketing strategy.
Tips! Include the survey questions in your blog post to increase the likely hood your blog post will be included as a featured snippet.
To increase the possibility of shares, include quotes from industry influencers.
Another option is to use a shorter blog post as your home base. Instead of providing detailed findings, CMI shares high-level findings and one storyline in each blog post that announces a new research report. (Disclosure: I used to work for CMI.)
CMI’s blog posts were less comprehensive by design because it wants to share additional stories related to the research throughout the year. (Remember how each question you ask should be able to tell a story? Lots of opportunities for spin-off blog posts!)
Many organizations gate their research. There are pros and cons to this . .. but that’s a story for another blog post. I like this example from Prophet from Altimeter for a few reasons.
The landing page explains the study’s demographics and offers an executive summary of key insights so readers can make an educated decision about whether to download the full report.
Altimeter also includes a section in each report that details related resources, such as a report preview, shareable graphics from Flickr, and information about how to engage Altimeter.
One option you may not be thinking about is an ungated landing page, but this is a great option for housing all of your assets.
This example if from Upwork is beautiful in its simplicity. I love that all materials are easily accessible — and you can easily toggle between years.
The last type of “home” to consider for your research is more ambitious and isn’t something you’ll likely accomplish during your first year(s) doing research. But, we all need something to aspire to, right?
I consider PwC’s hub for it’s annual CEO study, now in its 21st year, to be the gold standard of how to present research online. Of course, you can download the full report on their hub, but you can also view a video of the findings, get an overview of key trends and read more related content . . . and that’s just for the global report.
You also have the option to select to view the content by specific countries — and each of these countries presents you with a customized landing page.
As you develop your timeline for your research project, remember to leave anywhere from a few days to a week to pre-release the research to key influencers under embargo (i.e. a period of time in which people have access to the report before it is published).
When you release something under embargo, your research findings take on a whiff of exclusivity as only certain people are getting access to your report.
But, even better, you are giving these influencers time to cover your research. And, many influencers are interested in covering research because it checks many boxes: Trends, check. Timely, check. Relevant, check. A visual component, check.
Amanda Subler published a fantastic template you can customize and send to influencers. The beauty of this template is that it simplifies the findings and makes them easy to share. Amanda suggests conducting 1:1 outreach, which takes more time, of course, but it also provides better results.
Another mistake we often see is that people stop once the research is complete. “Welp, that’s one more report for the books . . . “ There is a tremendous opportunity to create additional, related content from your existing data.
Case in point: I worked on CMI’s annual content marketing research since its inception in 2010. We tried all different types of content that extend the initial reports. Here are some of the related content we experimented with over the years:
We also created content that addressed pain points identified in our research. For example, we created a guide explaining how to document your content marketing strategy because we found this topic to be one of biggest factors between successful content marketers and their less successful peers.
Whenever we talk about the need to document your strategy, we can point to this guide. It has been downloaded thousands of times!
As you develop your next research project, keep these ideas in mind so you can use your time — and budget — most efficiently and effectively. And let me know what questions you have about research in the comments below.