Website Content Coordinator

Make award-winning websites come to life! We’re searching for the maestro of content orchestration — a highly skilled individual experienced with WordPress content entry.

You don’t stop at simply entering finished content into the CMS; you take pride in ensuring every page entered reflects the design, story, and project goals. You’ll also play a pivotal role in empowering clients with CMS know-how, training and supporting them in managing their site after launch.

If you’ve got the experience and passion to match, you might just be who we’re looking for!

​​Who We Are

Orbit is a transparent and talented Chicago-based web design and development company. We create focused but flexible sites designed to convert. We have a strong process and a strong work ethic, but we also value our team’s personal time. There are 50 Orbiteers, split across our design, development, strategy, project management, and optimization teams.

We love working with great Chicago companies like Vienna Beef, Lou Malnati’s, and Goodman Theatre. But we also have clients across the US, big and small, like Billie Jean King, Aroma Housewares, and Datacolor.

We’re proud to be a B Corp and love giving back to our community by donating work for Chicago area nonprofits through our Chicago Cause initiative.

What You’ll Be Doing

You collaborate with our project teams to deliver finished websites for our clients. Without you, our sites can’t launch, so you’re a critical team member. Some days you’ll be heads-down, entering content and ensuring the delivery of high-quality finished pages to clients. On others, you’ll be testing functionality across browsers and devices, or leading CMS (content management system) training sessions for our clients.

Ideal Candidate Traits

• Home-Office Pro: You’re no stranger to the WFH life. You’re comfortable with a remote setup, you’re responsive, punctual, and deliver quality work on time.
• Detail-Oriented Doer: You have a knack for catching even the smallest of discrepancies.
• Decision-Maker: You know how to take direction, extend learning to new challenges, and can help make recommendations based on what you know, bringing the copy and design to life on the site for our clients.
• Experienced Enthusiast: You come with a background in managing website copy, images, and testing. You enjoy this work – you’ve been there, done that, and are eager to bring that expertise to our team.
• Communication Connoisseur: Keeping everyone informed comes naturally to you. Reporting isn’t just a task; it’s a way of keeping the team in the loop.
• Electric Personality: You balance professionalism with a zest for life. We love down-to-earth individuals who bring a positive vibe.
• Career Visionary: You’re looking for a long-term commitment, not just a pitstop.

Responsibilities

• Content Entry: Efficiently and accurately input copy and images into a CMS based on provided designs, client assets, and copy.
• Quality Control: Ensure key pages and unique features are up to our standards.
• Browser & Functionality Testing: Test pages and features across various browsers and devices, ensuring consistent functionality.
• Client Training: Equip our clients with the knowledge they need to manage their content in the CMS.
• Task Prioritization: Handle multiple tasks and projects, ensuring timely delivery without compromising on quality.
• Regular Reporting: Keep the team updated on the status of projects and any challenges faced.

Expect some overlap with these common job titles: Web Content Manager, Content Migration Specialist, CMS Administrator, and Digital Content Analyst.

Specific Skills + Requirements

• 3+ years of experience in a similar role managing website content entry
• Ability to tackle challenges head-on with a mix of experience, research, and innovative thinking
• Excellent organizational and task management skills, including the ability to focus on details and timeliness
• Great attitude and ability to work well within a team
• Excellent written and verbal communication skills
• Capable of writing or revising copy to fit within design or brand guidelines
• Comfortable using AI to problem solve, research, and generate ideas to improve copy
• Excellent at using Google Sheets, Google Docs, WordPress, and Bitbucket
• Understands how a website is used by various audiences, on various platforms and devices
• Ability to effectively prioritize and execute tasks on short deadlines
• Comfortable with listening to and understanding the needs of the project managers
• Proficient in current web strategies and trends, including user-experience, SEO, accessibility, conversion optimization, etc.
• Capable of following a documented process and suggesting alternative approaches to improve efficiencies

Brownie Points

• Experience conducting analysis and audits using tools such as Google Analytics, Screaming Frog, Moz, or similar tools
• Experience with data scraping, spreadsheet wizardry, AI, or other productivity hacks
• Experience with website accessibility testing and reporting
• Front-end web development experience (HTML5, CSS3, JavaScript)

What’s In It For You?

• Team Environment: Work with a collaborative and supportive team. We’re a fun and caring group. We have each other’s backs.
• Flexibility: While we work 9-5, we understand life happens. We offer flexibility when you need it.
• Onboarding & Training: We’ll equip you with all the tools and knowledge you need to succeed.
• Regular Feedback: Expect periodic feedback to ensure you’re on the right track and to celebrate your achievements.
• Benefits: As a full-time employee, you’ll have the option to opt into insurance policies, benefit from our IRA plan match, 15 days PTO, holidays, and more.
• At-Home Technology: You’ll be provided with a MacBook Air, a second monitor, keyboard, mouse, and other necessary tech accessories to ensure a seamless work experience.

Our commitment to an inclusive workplace

Orbit Media provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.