UX / Conversion Strategist

As a Conversion Optimization Specialist, you will provide strategic UX, content and design related recommendations for improving the number of quality leads our clients receive. You’ll be responsible for the implementation and reporting of your recommendations. You will provide UX strategy related to B2B and some B2C ecommerce websites from product catalog architecture to cart and checkout optimization.


Core responsibilities

  • Lead discovery sessions with clients to understand their business goals
  • Perform audits and conduct research to identify conversion opportunities on client sites
  • Create optimization roadmaps and prioritize ideas for maximum business impact
  • Provide recommendations for improving conversions (client interaction)
  • Provide recommendations for improving site usability
  • Create mockups for new/proposed website content

Qualifications

  • 5+ years experience managing conversion optimization for websites in a client-facing role
  • 5+ years of landing page optimization and an understanding of how SEO, UX, and copy work together
  • 5+ years of experience leveraging experimentation platforms such as Google Optimize, Hotjar, Unbounce, etc…
  • Ability to analyze qualitative and quantitative data to make informed decisions about where to improve the conversion funnel
  • Strong understanding of analytics with hands on experience in Google Analytics, GTM, and Data Studio
  • Knowledge of experiment design and statistics for testing
  • Willingness to seek continuous improvement and make tradeoff decisions between speed to execution and quality
  • Good communication skills and patience when explaining technical concepts to non-technical colleagues and clients
  • Background in User Experience, HCI, Web Design and Strategy, and/or Digital Marketing
  • Proficiency in web design applications such as Photoshop, Sketch & InDesign
  • Ability to learn new concepts quickly
  • Strong attention to detail
  • Ability to manage and prioritize multiple tasks
  • Thorough understanding of HTML and CSS is required

Bonus points for experience with one or more of the following

  • Consumer psychology and the principles of persuasive design
  • Basic understanding of JavaScript/jQuery
  • Behavioral analysis tools platforms such as Heap Analytics, Contentsquare, Fullstory, Decibel, or similar

Our commitment to an inclusive workplace

Orbit Media provides equal employment opportunity to all persons regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, creed, gender, sex, sexual orientation, gender identity and/or expression, genetic information, marital status, veteran status, or any other characteristic protected by federal, state or local law.


Interested? Here’s what we need from you

  • Resume
  • Link to online portfolio (required)
  • Start date availability

Apply now

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What Folks are Saying

Become an Orbiteer

What does it mean to be an Orbiteer? It means being an integral part of building beautiful conversion-oriented websites that deliver genuine results for our clients. It means being able to be creative while working on small teams. It means never being siloed.

It means getting to be yourself.

We hire people at Orbit so that you can do your best work. You have input at every stage of a project, and your fingerprints are all over it. We love working with each other, we share credit and laughter, and we get better because we get along. It’s pretty nice.

Becoming an Orbiteer means being driven to build something, and having the freedom to make it your own.

Amazing benefits

15 PTO days + Free PTO from Xmas to New Years

Health, dental, & vision insurance

Simple IRA with 3% matched by Orbit

Paid parental leave

Budget for professional growth

Great perks

Free Metropolis Coffee (plus snacks)

Stocked beer fridge (good stuff too)

Relaxing meditation room to recharge

Killer summer outing & Xmas party

Fantasy football league & game nights

Annual girl scout cookies & beer pairing

Lovely location

We’re in Ravenswood right on Malt Row

There’s free parking (really)

We’re steps from the Irving Park Brownline

Minutes from the Montrose Metra stop

There’s a DIVVY station out front

Even a gym downstairs (a serious one)

We work hard to give back

We love Chicago. We’re proud to be a Chicago company, and we use our talents to become an integral part of this city. We’ve helped donate over $600,000 in marketing and web services to deserving non-profits through Chicago Cause. (a yearly charity we helped create!)

We’re proud to be one of the few Certified B Corporations in Illinois. We practice good environmental stewardship and fair labor laws.

We don’t think it’s enough to do well. At Orbit, we practice doing good. We hope you’ll join us in doing so.

We Have Great Clients, Big & Small













We’re growing. You can too.

Every day at Orbit we ask how we can deliver more to our clients (ok, maybe not every Friday). We want you to contribute ideas, take chances, and step out of your comfort zone. We want you to grow professionally and personally.  

There’s a culture of work/life balance here that’s nearly unmatched. We have people at all stages of life and careers, from kids straight out of school to people with kids in school. We all hang out. We have game nights, beer fridges, and parties. We’re there at each other’s birthdays and concerts.

Because while we take pride in our work, and work hard, we know there’s more. Orbit is built by and for Orbiteers. Always has been, always will be.